When in the market for a shipping container in Atlanta GA, you likely have a lot of questions for the provider you choose. This is, after all, a big decision. The shipping container provider you choose has to be trustworthy, and the products they sell must be durable. Here are some questions to ask your Georgia shipping container provider.
Questions to Keep in Mind
How long have you been in business? The answer to this will give you an idea of how long the shipping container provider has been serving customers in your area. The longer the span of service, generally the more they can be trusted. But this isn’t the only factor that can tell you about trustworthiness. You’ll also have to take a look at reviews and testimonials to get a clearer picture.
What are your delivery options? Most providers, Transocean included, offer two options: flat-bed and roll-back. Roll-back trucks can be used when the customer doesn’t have their own off-loading equipment on site. You will need to provide a lot of clearance so the truck can get in and out. If the customer does have a fork-lift or crane they can use on site, then the container company can deliver with a flat-bed truck, which saves money.
Can you set the container directly on the ground? This isn’t usually recommended, but will depend on the type of container, condition of the landscape and purpose of the container. It’s wise to rise up the container on railroad ties, cement blocks or boards to act as a makeshift foundation. Otherwise, the container could sink unevenly into the ground over time.
How long does it take for delivery? Most providers can deliver the container within a week or less. This could take longer if you have asked for modifications, such as windows and doors, shelving, ventilation or custom paint. Your provider should be able to give you a timeline of delivery based on your specific requirements.
What modifications do you offer? Speaking of modifications, most storage container providers do offer modifications to the units they sell. Those modifications can include anything from windows and doors to shelving units and custom flooring. Keep in mind, any modifications you make will add to the price tag of your unit. The custom additions you select will depend on the intended use of the container, whether you plan to use it as a mobile office, popup food stand, school or garden shed.
How old are your containers? If you decide to buy a used shipping container, this is an important question to ask. Used shipping containers could be up to 20 years old, and they come in a variety of conditions. Age is often a big factor in how providers price their inventory. But even used shipping containers have to meet certain criteria for durability and sustainability to handle various weather conditions. You should always inspect the unit you’re interested in beforehand to ensure it meets your needs.
Can you provide references? Don’t be afraid to ask for references. Once you have that contact information, actually reach out to those previous clients to find out their satisfaction level with the shipping container company. Here are some questions you can ask:
- Did you get a new or used container, and what was the condition of the unit when it arrived?
- Did the company handle issues promptly?
- Did they go over pricing and address any budget concerns?
- Was the unit in the stated condition, or were you surprised to find damage?
- What modifications, if any, did your unit contain?
- Was it delivered on time?
- Were you surprised later on by unexpected charges?
On top of calling references, go a step further and look into the company’s reputation. Check social media, read reviews, and ask family and friends which shipping container companies they have dealt with in the past.
What are your prices? This is an obvious question to ask, and will vary greatly with the size, type and age of the unit you select. Whatever the case may be, make sure you get a detailed breakdown in writing so you’re not surprised later on with fees such as surcharges, Customs duties, terminal handling, and penalties for overweight containers or late collection. Don’t be afraid to ask for a discount, especially in off-peak seasons within the shipping industry. Also, don’t forget to ask what forms of payment they accept. Find out if they offer financing as well.